Standard: Agency staff shall participate in educating and informing the public on laws, ordinances, rules, regulations, and policies that apply to parks and recreation areas and facilities. This role shall be established through policy directive.
Suggested Evidence of Compliance: Provide documentation that defines the role of agency staff in providing public information and education on laws, ordinances, rules, regulations, and policies. Provide examples of education and provision of information.
Informational reference in the Management of Park and Recreation Agencies, (2010), 3rd Ed., Chapter 22 – Law Enforcement and Security, pp. 616-617.
Agency Evidence of Compliance:
Per Park District Policy on Enforcement of Park & Facility Rules1, Park District staff have a responsibility to educate and inform the public on laws, ordinances, rules, regulations, and policies that apply to parks and facilities. The Park District has worked to give these rules directly to customers when possible, such as on park permit confirmations2. Staff also communicates these rules using several methods including the quarterly program guide3, in multiple spots on the Park District website4, and park signage5.
Additionally, employees are given tools to help aid in the in-person education of rules, including park rule cards6 that can be handed out to the public by staff that include information on rules that need to be enforced most frequently. Additionally, staff are issued a Park District Rules Booklet7 for easy reference when working in a park or facility or at a special event.
- screenshots of Rules on Park District website (below)
- photos of Park Signage with rules (below)
- scan of Park Rule Cards (below)
Agency Self Assessment: MET
Examples of Park Rules on Park District website
Examples of Park & Facility Rule Signage
Park Rules Cards