4.1.12 - Grievance Procedures

Standard:  There shall be an established grievance procedure, available to all employees. The procedure shall identify matters that are grievable; establish time limitations for filing or presenting the grievance; establish steps and time limitations at each step in the grievance procedure; and establish criteria for employee representation.  Formal grievance procedures shall be written in clear, concise terms. 

Suggested Evidence of Compliance: Provide the grievance procedures and indicate how the procedures have been communicated to the employees. Include grievance procedures included in collective bargaining agreements, if applicable.

Informational reference in the Management of Park and Recreation Agencies, (2010), 3rd Ed., Chapter 16 – Human Resource Employment, pp 427-430.

Agency Evidence of Compliance:

DPRAC - 4.5.1 Comprehensive Personnel Policies Manual and 4.5.2 Distribution of Personnel Policy

Agency Self Assessment: MET